| Frequently Asked Questions |
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 Does GFA only cater for Motor Insurance? |
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| GFA offers a wide spectrum of general (short-term) insurance products. For a list of all the products and services available at GFA please browse the Products and Services page.
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| Whats is MasterCard SecureCode and Verified by Visa security? |
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| For detailed information about MasterCard SecureCode and Verified by Visa security please click here
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| What is a motor policy? |
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| There are two main types of motor policies. Third party cover and comprehensive cover.
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| What is a Third Party Cover? |
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| A Third Party Insurance policy covers your liability towards other road users including pedestrians and damage to Third Party's immovable property or structure. In case of an accident we will indemnify the Third Party. However, we will not repair damage to your own vehicle.
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| What is an Excess on my policy? |
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| The excess is the amount that you have to bear in case of a claim. If you are at fault you will not get this money back. However, if you are not to blame for the cause of the accident we do our utmost to recover this money for you from the Third Party's insurer. In certain situations we will even provide you with a Legal Adviser.
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| Can I cancel my Motor Insurance policy? |
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| You can cancel your Motor Policy at any time. However, there may be a charge for doing so to cover our administrative expenses. This means that your policy will be cancelled at the short-period rate. The insurer also has the right to cancel your policy.
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| What is Loss of Use (LOU)? |
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| In case you are not at fault in an accident when your vehicle is under repairs you are entitled to Loss of Use for the number of days the vehicle undergoes repairs as per the Motor Surveyor Report. Alternatively, in certain circumstances you may obtain a replacement vehicle from the Third Party Insurer. |
