* Attractive commission will be given commensurate with experience and expected volume of premium
* Ideal candidates would be above 25 years of age with at least S.C/ 'O' Level
* Holder of a valid driving licence
* Ambitious and dynamic
* H.S.C or qualifications in sales, marketing and customer service will be an added advantage
* Prior sales or insurance experience is essential
* Ready to work independently
* Self-motivated/ Good communication and organisational skills

Close Date:31-01-2012

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Candidates for this post are expected to have a very good knowledge of PHP, MySQL database, Linux Operating System Server Administration and Apache. These are commonly referred to as the LAMP platform.

Essential skills: PHP programming, generate PDF documents with PHP, Java programming, generate graphs, Javascript, administer MySQL database and write SQL statements. An idea of JAPSER reports would be an advantage.

Background info: GFA moved its I.T. infrastructure onto what is termed the LAMP platform. That is, Linux O/S, Apache Web server, MySQL database and PHP programming language.

All our client PCs operate on Linux Ubuntu. This move into open-source technology has permitted the company to save millions in software licences. We have reinvested the savings made in other ways in the company, such as, profit-sharing with staff and staff performance bonus. Some of the money is also being used to purchase new equipments.

We have a partly developped web based insurance information system. We have plans to also move our accounting, human resource and asset tracking system onto a web platform too. GFA currently uses Egroupware to share documents and address books. Therefore, we need a competent reliable and experienced individual to continuously develop, manage and maintain our I.T infrastruture.

Apply on-line or send your resume to: jobs@gfainsurance.mu

Please provide information regarding expertise in the following:
PHP MySQL Apache Linux SQL statements/ queries PhpMyAdmin CSS Ajax HTML DHTML XML Java Programming Java Script ireports Jasper reports PDF reports Excel reports Word reports Open Office reports Create Schedule/Automatic MySQL backups Set up and Manage Linux Server "Egroupware (Addressbook, Email, Calendar, Document Management System" Setup and manage email server on Linux Setup and manage chat platform on Linux Server "CMS Tools – Joomla, Drupal, Wordpress, OS commerce etc.)"

Close Date:21-01-2011

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We are soon opening a new branch office in the centre of Rose-Hill town. Two clerical positions are currently available. Candiates living in the vicinity of Rose-Hill or Beau-Bassin would be given priority.

Candidates should be qualified to at least School Certificate level and have relevant experience in financial services, preferably in customer service, sales and/or compliance.

Applicants should be good communicators. Both French and English are required.

To apply for this position, please register on-line at the Vacancy page or email your CV to jobs@gfainsurance.mu

Close Date:31-08-2010

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The customer relationship officer will be responsible for the resolution of customer issues and complaints, including monitoring and tracking overall performance against GFA's targets.

This is a key role which includes responsibility for creating improved customer loyalty through the effective handling of customer contacts and requests.

Candidates should be qualified to bachelors degree level in a business related subject and have relevant experience in financial services, preferably in customer service, sales and/or compliance.

Applicants should be good communicators. Both French and English are required.

To apply for this position, please register on-line at the Vacancy page or email your CV to jobs@gfainsurance.mu

Customer Relationship Management Officer/ Marketing Officer/ Sales Representative/ Commercial Representative GFA Insurance is one of the leading and fastest growing insurance company located in Mauritius are seeking a vibrant and energetic Customer Service Representative to join our small and friendly team. Reporting to the Director/Team Leader, you will be responsible for providing a wide range of duties including:

Your mission :

• Find prospective enterprises, especially Small and Medium enterprises to propose them our insurance services.
• Maintain and manage relationship of both individual and corporate customers
• Answer incoming calls and assist customers and members in their specific inquiries about products and services
• Create further interest in the company's services by inviting customers to use all services and products offered
• Provide a high level of personalised customer service in relation to both clients and members.
• Update databases with changes and status of each customer or prospective customer
• Arrange the dispatch of documents
• Prepare analysis reports for management
• Follow up client calls
• Monitor complaints

To be successful in this role you will have the following:

• Excellent communication skills, written and verbal
• Extensive experience in Customer Service preferably within the financial services or Business sector
• Be able to work under pressure and with tight deadlines.
• Young, dynamic and versatile individuals required.
• A valid driving licence would be an advantage.
• Preferably spinster/bachelor/single.
• Preferably elegant female but male also can apply.

Profile of candidate :

• You are ambitious and motivated, you love challenges and to be in contact with people
• You speak fluent English (business English).
• If you speak French it will be a definite advantage
• You have a good general knowledge and are curious
• You have a diploma and you have previous job experience is a similar position
• You have excellent negotiation and convincing skills
• Excellent presentation, communication and writing skills.
• Ability to build credibility with an executive level audience
• Strong Business to Business (B2B) sales experience.
• Strong interpersonal, customer service skills and high degree of professionalism
• Self driven with clear focus on high quality service and business profit.
• vibrant and energetic

Close Date:25-02-2011

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Barrister/ Advocate/ Solicitor

As an insurance company we are involved in a type of business where there are often litigation. In this context we are currently looking to hire the services of a Barrister on a retainer basis or on a full-time or part-time basis.

Please send your request to jobs@gfainsurance.mu

Close Date:31-07-2010

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GFA Insurance is one of the leading and fastest growing insurance company located in Mauritius are seeking a vibrant and energetic Customer Service Representative to join our small and friendly team. Reporting to the Director/Team Leader, you will be responsible for providing a wide range of duties including:

Your mission :
• Prepare analysis reports for management
• Ensure insurance policies and contracts are properly worded
• Ensure reinsurance cover is obtained for large risks
• Ensure guideline and rules of procedures of the company is adhered to by all offices and agents
• Prepare tenders for insurance contracts of large companies and para-statal bodies
• Carry out Fraud checks, if warranted
• Prepare brochures for new and innovative insurance covers the company may offer in the future.
• Analyse and assess risks

Profile of candidate :
• Either Associate of the Insurance Institute of India
- or Associate of the Chartered Insurance Institute of the UK
- or any equivalent technical insurance qualification
• At least five years working experience in a general insurance company in a similar position.
• A very good knowledge of Non-motor insurance policies and a good understanding of Motor insurance are both a must.
• Strong interpersonal, customer service skills and high degree of professionalism
• Self driven with clear focus on high quality service and business profit.
• Vibrant and energetic
• Ability to build credibility with an executive level audience
• You are ambitious and motivated, you love challenges
• Excellent presentation, communication and writing skills.
• Be able to work under pressure and with tight deadlines.
• You speak fluent English (business English).
• If you speak French it will be a definite advantage

Close Date:25-02-2011

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We recruit for clerical posts all year long.

Close Date:30-07-2010

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Do you have a good knowledge of General Insurance Products? Do you already have a good portfolio of clients? Call us to take an appointment to discuss your longterm prospects with a reliable insurer.

Close Date:30-07-2010

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Candidates are expected to have a good knowledge of General (Short-Term) insurance products.

Qualifications in Marketing and Sales would be a definite advantage.

Sponsorships for Chartered Institute of Insurance and Insurance Institute of India exams are offered to all our employees.

Close Date:31-08-2009

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Outline of job role and purpose:

• Provide a first class and professional support to the Managing Director (MD) and Manager – Marketing;
• Draft, prepare, and process a variety of documents, including letters, memos, agendas and statistical reports;
• Proactively filter, respond to and follow through on all queries and calls as well as open, sort and distribute emails;
• Proactively schedule and manage the Executives’ diary, coordinate travel arrangements, and arrange appointments abroad, interviews, meeting, conferences and executive events as directed;
• Ensure proper arrangements are made for meetings / workshops / seminars and executive events;
• Maintain adequate level of Administration office supplies and prepare required purchase requisitions;
• Build and maintain accurate and confidential filing system;
• Collaborate with colleagues in outstations.

Candidate profile and qualifications:

• Minimum H.S.C;
• 3-5 years experience in a similar field would be an advantage;
• Extremely good organisational, planning and interpersonal skills;
• Comfortable and experienced dealing with confidential information;
• Outgoing, enthusiastic and acts with initiative maintaining a professional image at all times;
• Adaptable and prepared to assist others with heavy workloads;
• Excellent Microsoft Office and electronic diary management skills;
• Ability to work with a minimum of supervision;
• Fluent in both written and spoken French and English;
• Ability to work under pressure.

Close Date:31-08-2010

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GFA Insurance Ltd is currently recruiting vibrant and energetic Claims Executives/Officers to join our small and friendly team. Reporting to the Director/Team Leader, you will be responsible for providing a wide range of duties including:

• Maintain and manage relationship of both individual and corporate customers as well as with competitors
• Answer incoming calls and assist customers in their specific inquiries about claims processes.
• Provide a high level of personalised customer service in relation to clients claims.
• Update databases with changes and status of each claim.
• Arrange the dispatch of documents
• Prepare analysis reports for management
• Reply to emails.
• Ensure swift settlement of claims
• Ensure prompt recovery of claims from TP insurer.

To be successful in this role you will have the following:

• Excellent communication skills, written and verbal
• Extensive experience in Claims Handling
• Be able to work under pressure and with tight deadlines.
• Young, dynamic and versatile individuals required.
• A valid driving licence would be an advantage.

Profile of candidate :
• You are ambitious and motivated, you love challenges and to be in contact with people
• You speak fluent French and have a good written English (business English).
• You have a good general knowledge and are curious
• You have previous job experience in a similar position
• You have excellent negotiation and convincing skills
• Excellent presentation, communication and writing skills.
• Ability to build credibility with an executive level audience
• Strong Business to Business (B2B) negotiation experience.
• Strong interpersonal, customer service skills and high degree of professionalism
• Self driven with clear focus on high quality service and business profit.
• vibrant and energetic

We believe that people is the key ressource of our company and we are constantly investing in the professional and personal development of our employees.

GFA Insurance Ltd was nominated for the 1st Business Excellence Award 2008 in the Medium Enterprise category. It is one of the leading insurance companies in Mauritius with Financial ratios exceeding the Insurance Industry averages and is backed by more than a quarter century of experience. Winner of the MIM/MEF/AHRP Training Commitment Award 2004, GFA Insurance Ltd is amongst the leaders in Motor Insurance and is the undisputed leader in Professional Indemnity insurance.

For further information about GFA Insurance Ltd please visit our website: http://www.gfainsurance.mu

Close Date:17-03-2011

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GFA Insurance Ltd is looking for motivated professionals for the post of UNDERWRITING OFFICER

Responsibilities
-To assist customers with their insurance needs (SMEs' & Corporate business)
-To handle and follow-up on customers' queries
-To perform signing of policies, renewal, endorsements and adjustment.
-To issue quotations to clients, agents and brokers.
-To prepare policy documents.

Required Competencies
-Be proactive, dynamic and result-oriented.
-Be able to work under pressure to meet deadlines.
-Good interpersonal and communication skills (both oral and written).
-Be a team player.
-Have excellent analytical skills.
-Be computer literate (Open Office/Linux, MS office/Windows)

Qualifications & Experience
-Minimum Higher School Certificate (HSC) or equivalent.
-Studying towards ACII/AIII - a Diploma in Insurance would be an advantage.
-At least 3 years working experience.

Application Process
If you believe that you fit the above profile, you are invited to send your application in a sealed envelope with the relevant job reference as above to consist of a covering letter and curriculum vitae to:
The Human Resource Officer
Marina House
16 Frere Felix de Valois st
Port-Louis

Or by email to jobs@gfainsurance.mu